Terms and Conditions

1. Introduction

Welcome to WriteWide, a service specializing in writing sales and promotional copy for e-commerce brands. These Terms and Conditions govern your use of our website and services. By using our services, you agree to these terms in full. If you disagree with any part of these terms, please do not use our services.

The information provided by WriteWide ("we," "us," or "our") on https://www.writewide.com (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.  UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM YOUR USE OF THE SITE OR OUR SERVICES, OR FROM YOUR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON THE INFORMATION PROVIDED BY OUR SERVICES ARE SOLELY AT YOUR OWN RISK.

EXTERNAL LINKS DISCLAIMER

The Site may contain links to other websites or content from third parties, which you may encounter while using the Site. These external links are not investigated, monitored, or checked by us for accuracy, adequacy, validity, reliability, availability, or completeness. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION PROVIDED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR FOR ANY WEBSITE OR FEATURE LINKED IN BANNERS OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO, NOR WILL WE BE RESPONSIBLE FOR MONITORING, ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

2. Services Provided

We provide copywriting services, which include creating sales and promotional content tailored to your e-commerce brand. All project requests and statuses are handled through a Trello® board where each client will have their own login to access the board.

3. Project Workflow

Trello® Board Management

  • Clients will submit project requests through their designated Trello® board.
  • Once the scope of the request is finalized, the project status will be moved to "In Progress".
  • If any actions are required from the client, the project status will change to "Action Required - Client".
  • There are unlimited rounds of revisions until the client is completely satisfied.
  • Upon completion, the project status will be updated to "Completed", and the client can then use the final content.

4. Subscriptions and Payments

Payment Processing

  • Subscriptions are managed via the Stripe® payment portal.
  • Clients are charged monthly for the services provided.
  • By subscribing, you authorize us to charge your payment method on a recurring basis according to the subscription plan you selected.

Refunds and Cancellations

  • Clients can cancel their subscriptions at any time through their Stripe® account.
  • Refunds are not provided for any unused portion of the subscription period.

5. Scheduling

Intro Calls

  • Introductory calls are scheduled via Calendly® and conducted through Zoom®.
  • Clients are responsible for scheduling their intro calls at a mutually convenient time.

6. Content Creation

  • While the majority of the copy is created by a single person, multiple team members may contribute to the final content based on the project scope.
  • Clients agree to provide necessary information and feedback promptly to facilitate the content creation process.

7. Client Responsibilities

  • Clients must provide accurate and complete information when submitting project requests.
  • Clients must respond to action items and feedback requests in a timely manner to ensure the project progresses smoothly.

8. Intellectual Property

  • All content created by WriteWide remains the intellectual property of our business until full payment is received.
  • Upon full payment, the client is granted a non-exclusive, royalty-free license to use the content.

9. Confidentiality

  • We will maintain the confidentiality of any proprietary information shared by the client during the project.
  • Clients must also maintain the confidentiality of any proprietary methods or processes used by our team.

10. Limitation of Liability

  • Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

11. Amendments

  • We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

12. Contact Information

  • If you have any questions about these Terms and Conditions, please contact us at hello@writewide.com.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.