1. Introduction

Welcome to WriteWide. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Payment information (processed via Stripe)
• Information provided during intro calls scheduled via Calendly and Zoom

Project Information

We collect information related to your project requests, including:

• Project details and requirements
• Feedback and revisions
• Communication through Trello

Usage Data

We may collect information about how you interact with our services, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our services, including handling project requests and statuses through Trello
• Process payments and manage subscriptions via Stripe
• Schedule and conduct intro calls via Calendly and Zoom
• Communicate with you about your projects and provide customer support
• Improve our services and user experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business, such as payment processors (Stripe), scheduling tools (Calendly), and communication platforms (Zoom)
• Our team members who are involved in creating the final content based on the scope of your project
• Legal authorities if required by law or to protect our legal rights

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Withdraw your consent at any time, where applicable

To exercise these rights, please contact us at hello@writewide.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can control cookie settings through your browser.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@writewide.com.

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.